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FREQUENTLY ASKED QUESTIONS

  • Is the technology certified?
    Yes, the technology is US FDA and EU ISO13485 Certified.
  • How much does treatment with the Yamasaki System cost?
    Pricing for treatment with the Yamasaki System is determined on an individual basis, tailored to each patient's specific needs. During a consultation, our healthcare professionals assess the patient's condition and discuss personalized treatment plans, including the recommended number of sessions and associated costs. We prioritize transparency and ensure that patients receive detailed information about pricing before proceeding with treatment. To schedule a consultation and discuss your personalized treatment plan, please contact us.
  • Can patients resume normal activities immediately after a treatment session with the Yamasaki System?
    Yes, patients can typically resume normal activities immediately after a treatment session. However, healthcare providers may provide specific post-treatment instructions or recommendations based on the individual's condition and treatment plan.
  • What conditions can the Yamasaki System help treat?
    The Yamasaki System has 29 inbuilt protocols and can treat various musculoskeletal, visceral, and neurological conditions, including joint pains and stiffness, back and neck pain, tendinitis, muscle strains, osteoarthritis, osteoporosis, headaches, and post-surgical rehabilitation.
  • Is the Yamasaki System suitable for individuals with pre-existing medical conditions or comorbidities?
    Yes, the Yamasaki System is designed to accommodate patients with various medical conditions. However, patients need to consult with our healthcare provider to determine suitability based on their medical history.
  • What is the Yamasaki System?
    The Yamasaki System is an advanced medical device designed to locate and treat areas of interference in the body, allowing organs and muscles to operate at their optimum level. It utilizes precise oscillating force with uninterrupted motion to enhance spinal mobility and treat various musculoskeletal and neurological conditions.
  • Is the Yamasaki System safe?
    Yes, the Yamasaki System is designed to be safe and non-invasive. It delivers forces in a sub-harmonic, precise manner, making it suitable for patients of all ages, including newborns, pregnant women, and the elderly. It has no negative side effects and is pain-free.
  • How long does a treatment session last?
    A single treatment session lasts between 15 and 25 minutes. Most patients require a minimum of 25 to 35 treatments. The number of treatments varies based on the patient's condition.
  • How frequently are follow-up appointments recommended for patients undergoing treatment with the Yamasaki System?
    The frequency of follow-up appointments may vary depending on the patient's condition, treatment progress, and our healthcare provider's recommendations. Patients should adhere to the recommended follow-up schedule to optimize treatment outcomes.
  • Does the Yamasaki System come with a Warranty?
    Yes, the Yamasaki System comes with a 1-year warranty. Upon purchase, the warranty details are emailed to the buyer for their records.
  • Is there any special preparation required before undergoing treatment with the Yamasaki System?
    In most cases, no special preparation is needed before treatment with the Yamasaki System. However, patients may be advised to wear comfortable clothing and remove any jewellery or accessories that could interfere with the treatment.
  • Can Kanzen be combined with other skincare treatments or procedures?
    Absolutely! Kanzen not only aids in the absorption of skincare products like serums and moisturizers but also complements non-invasive facial rejuvenation treatments. It enhances the effectiveness of these interventions, ensuring comprehensive skin care. However, it's important to note that Kanzen is not compatible with invasive treatments such as Botox, fillers, or laser treatments. Mixing Kanzen with such procedures may compromise results or cause adverse effects. Always consult our qualified skincare professional to ensure compatibility and safety when combining treatments.
  • How much does a treatment session with Kanzen Cost?
    We provide different packages depending on how many sessions you require to help with your skincare concerns. This will be discussed with our qualified skincare professional during consultation. If you are interested, contact us for a consultation.
  • How long does each Kanzen treatment session typically last?
    Each Kanzen treatment session is designed to be quick and convenient, typically lasting only 20 minutes. This treatment can be incorporated very seamlessly into your schedule. Despite its brief duration, the session provides effective rejuvenation and targeted skincare, ensuring maximum results in minimal time.
  • Is Kanzen suitable for men and women of all ages?
    Yes, Kanzen is suitable for both men and women of all ages who are looking to improve the appearance and health of their skin. Whether seeking preventative care or addressing specific skin concerns, Kanzen offers customizable solutions for everyone.
  • What can I expect during a Kanzen treatment session?
    During a Kanzen session, you will experience a comfortable, non-invasive procedure. The treatment involves the application of pulsed ultrasound technology, stimulating nerves, muscles, and skin to promote cellular renewal, toning, and improved circulation.
  • Is there any downtime after a Kanzen treatment?
    No, there is typically no downtime after a Kanzen treatment. You can resume your daily activities immediately following the session.
  • Is Kanzen suitable for all skin types and various medical conditions or sensitivities?
    Yes, Kanzen is designed to address various skin concerns and is suitable for all skin types. It provides customizable treatments tailored to individual needs. Kanzen is safe for a wide range of skin types and conditions, individuals with specific medical concerns or skin sensitivities must get a consultation from our qualified skincare professional before starting treatment. Their expertise will ensure that Kanzen is compatible with your needs and circumstances. Additionally, Kanzen's use of non-invasive technology makes it gentle on the skin, but transparent communication about any medical history or sensitivities is essential to guarantee the safest and most effective treatment outcome.
  • Is this technology Certified?
    Yes, Kanzen has multiple certifications such as US FDA, CE certification, and ISO-13485.
  • What is Kanzen and how does it work?
    Kanzen is a facial rejuvenation treatment utilizing pulsed Ultrasound and Subharmonic preclusive frequencies. It's a non-surgical, pain-free regime targeting nerves, muscles, and skin on the face. The patented technology penetrates deeply into skin tissue, stimulating new cell production, improving elasticity, and firmness, and reducing pore size.
  • Are there any side effects associated with Kanzen?
    Kanzen is dedicated to ensuring your safety and comfort throughout the treatment process. Unlike many other cosmetic procedures, Kanzen is non-invasive and has no negative side effects. You can rest assured that your experience will be pleasant and worry-free, allowing you to focus on enjoying the rejuvenating benefits of the treatment.
  • Are there any shipping charges associated with our products?
    Yes, Shipping charges apply and may vary based on your preference for standard or expedited shipping.
  • Can the shipping process be tracked?
    Yes, we provide tracking information for all shipments to monitor the delivery status.
  • Custom Duties
    Customers are responsible for custom duties, including VAT, tariffs, and related fees. Please specify your country when inquiring.
  • Where do we ship our machine equipment?
    We currently ship our machine equipment to over 42 countries worldwide. Please specify your country when inquiring.
  • What is our delivery time frame for our products?
    Delivery occurs within four weeks from the date of order confirmation.
  • What type of shipping options do we offer?
    We offer standard shipping and expedited shipping. Additional charges are to be applied for expedited services.
  • Can an additional warranty be purchased for the machine equipment?
    Yes, Our machine equipment comes with a standard one-year warranty, excluding mechanical parts. Customers have the option to purchase extended warranties of up to five years.
  • How frequently is the software updated?
    The software is controlled through our development and testing process. The software can be updated online, and updates fall into two categories. ■ Software updates: Software updates are fixes and small changes to the code. They are done on an as-needed basis, typically once a quarter. ■Software upgrades: Software upgrades are more substantial changes that will include new protocols and modes of treatment application. This will come out approximately once a year.
  • How often does the machines equipment need to be serviced for maintenance?
    The machine equipment should undergo calibration checks annually to help maintain and deliver the perfect standard of treatment. Our calibration service is available online.
  • How can I schedule maintenance for my machine equipment?
    You can contact our customer support team via email or by phone to schedule your machine equipment maintenance.
  • Does your machine offer technical support and troubleshooting assistance for software-related issues?
    Yes, we provide both phone and online support to help address any software-related concerns.
  • How will I be notified of software updates?
    We will notify you via your registered email address or contact you via your registered phone number when software updates become available.
  • Is payment required upfront or upon delivery of the product?
    Payment is required upfront before the order is processed and shipped out.
  • Do shipping charges include all additional charges for international shipping?
    Our team will work with you to calculate all expected charges, including shipping, upon concluding the sale.
  • What payment options do we accept?
    We accept credit cards and bank transfers.
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